You can register most claims with us through your online account. If the DVLA have confirmed that you can continue to drive and have provided a licence there is no need to tell us. Find out more about Continuous Insurance Enforcement. Or, if you’ve already started one, you can also retrieve an existing quote below. You also receive regular security reports based on automated scans of your IT infrastructure. Here’s just some of the most common questions we get. Comprehensive cover. In accordance with the Road Traffic Act 1988 when a policy is cancelled you must declare that you will return or destroy all copies of the Certificate of Motor Insurance relating to your policy (whether held in paper, electronic, digital or any other format). Get A Quote Online With AXA Car Insurance Premium Calculator and Renew In 3 Simple Steps. Use the link below to get started. It is advisable to renew your policy a month before expiry to avoid any inconveniences. If you’ve had an operation or been diagnosed with a health or medical condition, you should seek advice from your doctor who can advise if you’re fit enough to drive or not. Just click the button below to start. You can do this through your online account; just click the button below to get started. If you have earned your No Claims Discount driving a company car, your proof must be on your company letterhead, signed by a director of the company or the fleet manager, and be less than 6 months old. Our Customer Centre on level 1, AXA Tower will be open by appointment from Tuesday to Thursday, excluding public holidays, between 10am to 2pm. It also defends you against unsubstantiated claims for damages. Simply login and select the ‘policy documents’ tab in ‘Your policies’ – you can view or print your policy documents and check your cover - including the wording for the policy you've bought. If you have an AXA car insurance policy please contact us on 0330 024 1229. You are leaving the AXA website This website does not belong to, nor is it operated by AXA Insurance dac. Our team are here to help. AXA offers a prevention service in addition to cyber insurance. Depending on when you want to cancel your car insurance, there are different things you need to do. What you need to send us - your proof of No Claims Discount must: You must be over 22 if you have earned No Claims Discount on a motorbike. If you cancel the contract mid-term then you will have to pay a £52.50 fee to AXA. Easier renewals, review your cover and make changes. Cover is applicable only if specifically stated on your Policy Schedule. 10% of customers paid £247 or less (1 Oct to 31 Dec 2020). You can only use the car in the UK for the purposes stated on your certificate. No refunds will be due if a claim has been made against the policy. Our car insurance has been rated 5 Star by Defaqto. Can I change the car details on my policy online? The quickest way to make a payment, or change your payment method is online. Time to renew your Car Insurance? AXA Philippines endeavors to keep this application up to date. AXA Car Insurance. Our Customer Centre on level 1, AXA Tower will be open by appointment from Tuesday to Thursday, excluding public holidays, between 10am to 2pm. It only provides cover for third party damage or injury, and NOT fire, theft or accidental damage. You can access your policy documents and certificate in your AXA Account. Use the DVLA’s A to Z health guide to find out more. Welcome Thank you for choosing AXA car insurance. It's quick and easy to manage your policy online in your AXA account - here's a few of things you can do: Take a look at our most common FAQs below or take a look through our full range of customer queries from the most common to the most obscure. AXA offers a number of benefits for policyholders, including: 90 days’ European cover on all car insurance policies. *Terms and conditions apply. If this service isn’t required, please call us during office hours. Types of cover. Calculate now. Call us on: This easiest way to send us proof of your No Claims Discount is by email. Information about AXA. Follow AXA: Privacy Policy © 2020 AXA Insurance Pte Ltd, All Rights Reserved. Our live chat team are on hand to answer your queries: Sometimes you just need a hand, we’re here to give you just that. If we will cover you to drive other cars it will include this sentence: “The policyholder only may also drive a car not owned by them or hired to them under a hire purchase agreement and which is not used in connection with the motor trade.”. Life insurance policy is a long term product intended to meet your long term financial needs. Get AXA's award-winning home insurance online and protect yourself from major risks like flooding and fire. AXA Car Policy wording. Claims in 3 Easy Steps Customize and Pay in 5mins When can I drive again after medical treatment or health condition? More reasons to choose AXA Car Insurance: Free airport pick-up and drop-off. Please click here and select "Pay amount outstanding" from the drop down menu. Bespoke suite of specialist plans curated for high-net-worth individuals. L’adresse e-mail renseignée est déjà liée à un compte, renseignez votre code confidentiel pour vous connecter. Payment by Instalments. Find out if you can make your claim online: If you’d rather speak to somebody, you can call our team to make your claim on: If you’re calling from outside of the UK, please call: Please note: if calling us about an accident outside of our working hours, we’re only able to provide emergency assistance for the recovery of your vehicle if it’s undriveable. Liability insurance. It’s the quick and easy way to get a car insurance quote. Breakdown cover overview. Please note it may take us longer than usual to answer your call. What benefits does AXA car insurance offer? Our social media team are here to help you: The quickest way to get a quote with us is online. Not got it? Our phone lines are still busy, but you can access and manage your policy 24/7 in your online account. send us your renewal invitation from your previous insurer. With AXA Landlord Insurance, we make protecting property simple. For assistance in the UK, please call us on: For assistance in Europe, please call us on: Or you can visit our free, online breakdown recovery tool, e-Rescue, for help. We may record or monitor phone calls for training, prevention of fraud, complaints and to improve customer service. Our cashier service will remain closed until further notice. Up to 10% off* when you purchase online. It covers damage that you as the driver cause to other road users, animals or property. Or if you’ve got questions on how COVID-19 might affect your cover, you can check out our FAQs. You can raise a complaint with our team by filling in our contact form. Depending on when you want to cancel your car insurance, there are different refund policies: If you change your mind shortly after buying, you have two options to cancel your car insurance within 14 days of the start date: If you cancel your car insurance after 14 days from the start date you will need to pay a £52.50 cancellation fee on top of the time you’ve been covered by us. Before driving someone else's car, you must have the owner's permission and their car must have valid insurance already. We won’t be able to return your proof so you may want to take a copy for your records first. Yes, you can change the car or car details on your policy using your AXA Account. Before driving someone else's car, you must have the owner's permission and their car must have valid insurance already. You can pay the additional payment due on your policy online. Optional extras. For customer inquiries, support, and complaints: (+632) 8 5815-292 (+63) 917 1709292 (Globe) (+63) 998 5889292 (Smart) You must check Section 5 of your car insurance certificate. Make a claim. If you're in the UK – call us on 0330 024 1158, If you're in Northern Ireland – call us on 0289 002 0104. We reserve the right to charge an admin fee of £10 should a change or correction be made to your policy by a member of our team. Car insurance from AXA - calculate your personal premium directly and easily here. Protect your home and precious moments with Smart Home Insurance at 30% OFF. You won’t have to pay any admin fees for these changes. Contact us. Policyholders can call our motor claims helpline at any time - our emergency claims line 0345 608 0230 is open 24 hours a day, 365 days a year. For our brokers we offer a generous commission rate of 13%. Our team are on hand to help. Car insurance overview. From our range of home insurance products through to our flexible motor insurance products, we're sure we have a personal lines product for your customers. Please write your AXA car insurance policy number on the proof before you fax it to us. Access your documents anytime. You can make changes with no admin charges yourself online. Instalments correspondence can be sent to the following address: AXA Insurance Finance Operations AXA House Whether you have a question about your car, home, travel, business, van or landlord insurance policy, we're here to help. The best bit? Please remember to keep all your details up to date because your cover could be affected if there are any inaccuracies. Please note: you might have wait a while during our busy times. Check payments must be payable to “AXA Philippines”. Connectez-vous à votre Espace Client AXA et découvrez les services et avantages en ligne pour vous simplifier la vie au quotidien. You can also log in to your AXA Account to find out how you can decline your renewal. 5 Star car insurance from £247 1. 10% of customers paid £247 or less (1 Oct to 31 Dec 2020). 1 vehicle insurer. Main Covers. You can access live chat through the ‘Policy Change’ section in your online account. Contact us. AXA Insurance is regulated by the Central Bank of Ireland reference no. You’ll need to have breakdown cover with us to use this service. However, if you withdraw funds from your policy or surrender it before its maturity date, you may lose valuable benefits. The Instalments team is responsible for the Direct Debit collections relating to commercial and personal lines policies. GET A QUOTE RENEW YOUR POLICY. 8 Shenton Way, #24-01 AXA Tower, Singapore 068811, Tel: 1800 880 4888 (Within Singapore) / +65 6880 4888 (International), AXA Customer Centre is located at: #01-21/22 (You can check parking information here), Operating Hours: 9:00am – 5:30pm (Monday – Friday), Policy Privacy © 2020 AXA All Rights Reserved. You must check Section 5 of your car insurance certificate. to speak to a member of our customer services team by email, to use our online breakdown recovery service, to make a complaint about your claim or request an update on a complaint you have already submitted. Find out more about cancellations and refunds. Don’t worry, you can get a quote for it. Discounted rates for local car rentals for personal use. Cover for driving other cars is not available for everyone; for example, we can’t provide this cover extension for drivers under 25 and certain occupations. It's helpful to have your policy number handy when you call. Drive confidently with AXA's Comprehensive Car Insurance Online Get immediate protection for you and your vehicle from damage, theft, and third party liabilities on top of your compulsory coverage. If you need to talk to our team about windscreen repairs, please call us on: For repairs and replacements for chipped, cracked or broken glass, please book online with Autoglass by using the link below. Alternatively you can call us on 02890 020104 or if you would prefer to pay by post, we can accept payment by cheque, postal order or bank draft made payable to AXA Insurance. 2) The AXA adviser can then discuss your car insurance policy with you to make sure that you understand the terms of cancellation. Our cashier service will remain closed until further notice. Retrieve your saved quote from here. They also manage queries relating to these instalment payments. AXA Business Insurance is designed to keep your business running, whatever lies ahead. Up to 30% no-claims discount - Switzerland's No. You may call our hotline 1800 880 4888 to make an appointment. Singapore's first truly customised car insurance with 7 core plans. CALL 8000 1060. This can be done any time of the day, and is by far the easiest and quickest way to make your claim. We’re sorry to hear that you’re not happy with our service. Tips and FAQs. Payment support service. Please raise a complaint with us and we’ll see how we can help. You can also chase or follow up a previous enquiry. Your doctor will also tell you if you need to advise the DVLA or not. Managing payments couldn’t be easier, you can also view your payment history and make a payment … Your policy wording. Key features and benefits. COVID-19: Updates and information for AXA Customers. Protect your van, no matter whether you use it for work, deliveries or family trips. AXA Car Plus provides your customers with the same great comprehensive levels of cover associated with AXA Car, with the added benefit of full UK breakdown cover included as standard. We’ve made registering your claim quick and easy, just follow the simple steps below. When you buy your car insurance policy online, you’ll save 10%. Alternatively you can call us on 1890 24 7 365 or if you would prefer to pay by post, we can accept payment by cheque, postal order or bank draft made payable to AXA Insurance. Our helpline is open 24 hours a day to help if you breakdown. You may call our hotline 1800 880 4888 to make an appointment. What is professional indemnity insurance? We are part of the AXA Group one of the world’s leading insurers and financial services providers so . Our Customer Centre on level 1, AXA Tower will be open by appointment from Tuesday to Thursday, excluding public holidays, between 10am to 2pm. You can submit queries on payments relating to our new brand AXA Health, and to our old brands AXA PPP healthcare, Health-on-Line and Health Services here. AXA SmartDrive Private Car Insurance; Highly customisable policy if willing to purchase policy off-line: Above average prices for most driver profiles : Geared more towards affluent individuals: Not the best option for bargain hunters or those looking to maximise value: AXA SmartDrive Highlights. AXA Car Plus. If there is a claim on the policy, you'll need to pay the full premium for the year. Our private health insurance gives you fast access to eligible health treatment when you need it. Only cars are covered by this extension – you are NOT insured to drive vans, buses and minibuses, other commercial vehicles, quadbikes or motorcycles of any description. Great cover and quality service on your Insurance quotes from AXA in Ireland - Call us on 1890 24 7 365 - Visit your local branch or get an online insurance quote now. This can be done in your online account. Please write your AXA car insurance policy number on the proof before you post it to us. Motoring tips and guides. We're here to answer any questions you have about your car, home, travel, business, van or landlord insurance policy. This includes reduction of NCD entitlement. Manage your policy. Si vous avez oublié votre code confidentiel cliquez ici pour le réinitialiser. Your renewal invitation includes details on what you need to do if you don’t want to renew your car insurance. Our privacy policy explains how we use your information. If you intend to drive another car regularly, adding it as a temporary additional vehicle in your AXA Account will increase the cover from third party only. A series of light-hearted tutorials teaches your staff about cyber threats and how to guard against them. *T&Cs apply. Uninsured driver promise 4; Courtesy car for as long as your car is being repaired 7; Lifetime guarantee on repairs for as long as you own the car 5; Wrong fuel cover; 24/7 emergency helpline Looking for an answer quickly? Please do not send us your Certificate of Motor Insurance as you may need this for future reference. AXA Insurance dac is regulated by the Central Bank of Ireland. We’re sorry you’re thinking of leaving AXA. The extension to drive other cars only applies to the policyholder and NOT named drivers. Simply login and select the 'change' link next to where your car is listed and follow the instructions. SMS updates during car repair. For more information, you can take a look at our “How to prove your no claims discount guide ” in our FAQs above. You may call our hotline 1800 880 4888 to make an appointment. However, AXA Philippines does NOT guarantee the accuracy, adequacy, correctness, completeness or quality of any information or material presented on this application and expressly disclaims any liability for errors or omissions in the information or material. Existing customers. C713. You can cancel within 14 days or decline renewal at the end of your contract to avoid paying a cancellation fee. Please note that from 2011, continuous car insurance has been a legal requirement. AXA Pay. Your proof will be checked and used to validate your insurance, We will send you a confirmation email within 3 working days of checking your proof - you don't need to call us to see if we've received it, We will also display the information in your, We will send you e-mails and letters to remind you to send us your proof, Your No Claims entitlement could be reduced which will increase the cost of your car insurance, You will be liable to pay an admin fee as stated in the terms and conditions, You could be at risk of a claim being delayed or settled on a third-party only basis, Show the number of years No Claims Discount you are entitled to, Be issued by your previous insurer in the UK, Be earned on a private car, company car, fleet vehicle, motorbike or mobility vehicle, Be less than 24 months old if earned on a private car, Show the expiry date of your previous policy, Not be currently used to insure another vehicle. claim line on 0844 874 0303 as soon as you can. If you have an enquiry please leave us your details below and one of our customer service representatives will contact you shortly. You can post the original document to AXA Insurance, PO Box 925, 9 Fudan Way, Stockton-On-Tees, TS19 1NL. If you choose to contact us by social media, please only share your personal details via private message. Whether you choose to get a quote online or over the phone – you’ll get the same price. Instalments correspondence. AXA offers a variety of car insurance policies, including single car, multi-car, and telematics cover via the Octo telematics app. Our social media team are also on hand to help if you have any payment or finance questions. Online, Phone-Banking and Electronic Tellers Log-in at the following secure websites and pay your premiums, anytime, anywhere: myAXA Payment Gateway: www.axa.com.ph It's quick and easy to manage your policy online in your AXA account - here's a few of things you can do: Make changes to your policy details free of charge, 24/7, including when you get a new car or move address. Please note it may take us longer than usual to answer your call. Alternatively, we can cover you for up to 14 days. Liability insurance is mandatory for every car in Switzerland and is a legal requirement for your car's registration. Access policies 24/7 and e-services with MyAXA. Instant Premium Rebate Upon Checkout. We’re sorry if you no longer want to insure your car with AXA. Just pick one of the options below to get started: Did you know you can make some changes to your existing policy yourself? Call us between 8am - 9am or 5pm - 8pm, Tuesday to Thursday, for the shortest wait. AXA Car Insurance. AXA's travel insurance gives you up to £15 million medical cover, a 24/7 emergency helpline, and cover against travel disruption. Make sure to indicate your policy number at the back of the check, and submit to the AXA Head Office or to any of our branches. Brexit advice. Car insurance. In most circumstances you can cancel your policy online in your AXA account but there are some situations where you might not be able to, for example, if you’ve got any outstanding actions or changes on your account. Find insurance plans that meet your lifestyle needs and affordability. Buy AXA quality car insurance and benefit from a world of free services. Set up your e-GIRO for future payment of your Life and Shield policies. You can email us at ncd@axainsurance.com – we'll give you the help we can. Our cashier service will remain closed until further notice. It’s a legal requirement to tell the DVLA about a health or medical condition that could affect your driving - as you can be fined up to £1,000 if you don’t inform them. This is a service they are obliged to provide for you. Will I get a refund if I cancel my car insurance? Get a quote for dental, family and cashback policies online. The simplest way to prove your No Claims Discount, if we've asked you to, is to send us your renewal invitation from your previous insurer – providing it meets the criteria shown in the next section. Instant Renewal With Online Car Insurance … 2 of 33. Our car insurance has been rated 5 Star by Defaqto. MultiCar insurance. If you feel your enquiry requires escalation, you can raise a formal complaint here. You can also contact us by filling in our contact form or social media, if you’d prefer. Please remember to keep all your details up to date because your cover could be affected if anything isn’t correct. Making a public liability insurance claim, Clerical and administration assistant insurance, Marketing and social media consultant insurance, Media production and copywriter Insurance, Domestic services and housesitting insurance, Channel Islands and Isle of Man health insurance, take a look through our full range of customer queries, Read our no-fuss guide to no claims discounts, “How to prove your no claims discount guide ”, Make changes to your policy details free of charge, 24/7, including when you get a new car or move address, Easier renewals, review your cover and make changes, Get a quote for other AXA insurance products, show the number of years No Claims Discount you are entitled to, be issued by your previous insurer in the UK, be earned on a private car, company car, fleet vehicle, motorbike or mobility vehicle, be less than 24 months old if earned on a private car, show the expiry date of your previous policy, not be currently used to insure another vehicle. Use the button below the get started. Discover section . It provides both comprehensive and third party fire & theft cover. You can cancel the policy back to the start date. Once you have a car insurance policy with us, you can sign up for MyAXA, which lets your upload your documents and download your insurance certificate and disc, plus make changes to your policy. 15% discount on International Car Rental Bookings from Europcar Dubai. Find the form(s) related to manage your policy, handle claims and other policy matters. Outside of these hours you will be assisted by Auto Rescue Logistics, our recovery partners who will arrange to recover you and your vehicle. When submitting single queries you can securely send supporting documents (such as your remittance advice). If you need to make a claims complaint or request an update, please email our team using the link below. Please write your policy number on the back of your cheque, order or draft. Chargement en cours... Connexion à votre Espace Client. Call charges may vary depending on your service provider . Get Defaqto 5 Star rated car insurance 2 you can count on – we pay out 99.7% 3 of car insurance claims. If you would like again to avail of the same product and investment, you may not be able to get the same terms and level of benefits. Does my car insurance policy allow me to drive someone else’s car? You can also give us a call on 0330 024 1158 – we’re happy to help. Upon cancellation you will need to confirm that you will do this within the next 7 days. Free pick-up and drop-off when your car is in servicing. Need a hand getting a new or existing quote? We’ll return payment for cover after the cancellation date (a pro-rata refund), minus the cancellation fee. You can make the following changes yourself: If you need help with this, you can talk to our team through live chat. Alternatively, you can ask your previous insurer to send you proof of the No Claims Discount you have earned. Changing your details could result in your insurance premium rising or going down. We are sorry it’s taken us a bit longer to answer your calls today. Policyholders can use our approved repairer network. you’re in safe hands. Please make sure your AXA car insurance policy number is indicated in the e-mail.
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